Bluevy Web Solution
Country : Malaysia
  • Full-time
  • Contract

Guest Relation Officer

We are Bluevy Creative! Bluevy is a digital creative agency known for coming up with bright ideas and using appropriate technologies to bring them to life with passion, inspiration and skils. Our approach is simple, we just want your business to succeed. We listen to your needs and combine them with professional and detail reseach to create masterpiece. We create unique design for customer.

We specialize in website design, print design, CMS, ecommerce, CSS flash animation, flash games, web hosting, marketing.

We build each website as a unique design and meet the specific goals determined by YOU! Bluevy is dynamically growing, flexible and reliable interactive company working on international market for the best and with the best.?

We’re proud to have one of the most talented programmers and designers in Bluevy’s? team. We design websites for companies around the world focusing on attracting customers in the client’s target market. All of our websites are produced by highly skilled web designers and programmer who can work with clients to achieve a great web presence.

Responsibilities

  • Review arrival lists to welcome guests

  • Attend to special guests (e.g. VIPs) and answer their inquiries

  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)

  • Provide information about amenities, area and venues and promote services

  • Anticipate guest needs and build rapport with customers

  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)

  • Address customer complaints and escalate to Guest Relations Manager when needed

  • Record information in the logbook daily

  • Ensure compliance with health and quality standards

Requirements

  • Willing to work 6 month contract or Full Time.
  • Proven experience as a Guest Relations Officer

  • Proficiency in English and Bahasa Malaysia. Able to speak Mandarin is an added advantage.

  • Computer literacy

  • A customer-oriented and professional attitude

  • Excellent organizational and time-management skills

  • Possess a Diploma or degree in Property/ Estate Management or equivalent.

  • Minimum 1-3 years working experience preferably in related field.

  • Possess own transport and willing to travel.

  • Independent, self-motivates, committed, happy-go-lucky, energetic, positive mindset, result-oriented and good attitude.

  • Possess good interpersonal and communications skills, able to communicate well with employees.

Salary

2000 - 2500 MYR

Total applicants :1 Job posted 5 days ago Total Views : 38 Unique Views : 32


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