Flower Chimp
Country : Malaysia
  • Full-time

Admin Executive

Flower Chimp is an exciting young startup based in KL. We are on a mission to digitalise South East Asia’s floral industry by connecting local florists with their customers through a sophisticated online platform. Since our launch in June 2016, we’ve been growing rapidly and currently offer 100+ types of flowers, bouquets, fruit baskets and seasonal products on our site.


We’re always on the lookout for dynamic and passionate team members that are eager to play an active role in growing an exciting startup in South East Asia!

Responsibilities

  • Order fulfilment - Make sure that the orders are allocated to the right partners

  • Work with the Customer Service team to ensure all orders are delivered successfully

  • Communicate with the partners regarding order-related matters

  • Provide first level support of formal delivery aspects towards the customer

  • Execute operations administration support activities to ensure effectiveness and efficiency between Flower Chimp and partners

  • Support and track delivery activities within the project execution as well as escalate in case deadlines are at risk

  • Data entry

  • Contribute to continuously improve effectiveness of the order fulfillment process

  • Undertake the tasks of receiving calls, take messages

Requirements

  • Ability to communicate with customers and partners in the most adequate way

  • Achieve excellent results in a timely fashion, take responsibilities and ability to work under pressure

  • Customer service experience

  • Excellent knowledge of MS Office

  • Exemplary planning and time management skills

  • Attention to details

  • Up-to-date with advancements in office gadgets and applications

  • Ability to multi-task, prioritize, and manage time effectively

  • Must be fluent written / speaking in:

    • English

    • Mandarin

    • Malay (a plus!)

  • Familiarity with CRM systems and practices is a plus!

  • A high sense of urgency and multitasking skills

 

Salary

1500 - 2500 MYR

Total applicants :3 Job posted 13 days ago Total Views : 54 Unique Views : 54 Today Views : 4


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